About Leather Soul
History
Leather Soul opened its doors in Downtown, Honolulu back in November 2004. Its main goal was to provide businessmen in Honolulu, a comfortable, classy store for all their footwear needs.
In August 2005, Leather Soul’s second location was opened in Waikiki, Honolulu. Specializing in Alden and Edward Green footwear, Leather Soul’s Waikiki Office was an intimate haven away from the hustle and bustle of Kalakaua Avenue.
January 2008 marked the opening of Leather Soul’s current location in the Royal Hawaiian Shopping Center. The newest location is a world-class destination for shoe connoissuers.
Leather Soul’s motto is, “From Our Soul to your Sole.” We strive to provide a personal touch and create relationships with our clientele. We are the anti-Nordstrom and Neiman Marcus. We are shoe-lovers first and foremost. Thank you for helping us grow and being a part of our journey, step by step!
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Shipping/Return Policy
We are not primarily an e-commerce business. However, we are more than happy to take your orders over email or the phone, but please understand and agree with our internet sales policy first.
1) Shipping to the Mainland US is $25.00/pair via USPS Priority Mail or $40.00/pair via USPS Express Mail. To place an order, please call us at (808)922-0777 or email us at info@leathersoulhawaii.com. You may also send us a fax with your billing and shipping information to (808)922-0779. International shipping is $50.00/pair via USPS International Express Mail.
2) We prefer to sell to customers who are familiar with their own sizing. Customers who are first time buyers of a particular brand, please contact us for sizing information. If we do not feel comfortable with sizing issues, we reserve the right to turn down your order.
3) Returned shoes must be in brand new, unworn condition. Shell Cordovan shoes must not be creased.
4) Return shipping is the customer’s responsibility.
5) Original shipping cost will NOT be refunded back to the customer.
6) We do not accept returns or refunds on any MTO or special order item.
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Made-To-Order/Special Order/Pre-Order Deposits
1/2 Non-Refundable deposit is required on ALL MTO/Special Orders. A $100 Non-Refundable deposit is required for pre-orders.
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Why In-Store Purchase Only?
We receive many phone calls and emails asking us why some of our Leather Soul models are for in-store purchase only. For the most part, these designated models may be limited edition models or very rare and hard to come by. To be fair to our customers who have a long history with us or visit our store in person, we have decided to keep some of these special models for in-store purchase only. Please do not ask us to make special exceptions. Thank you for your understanding. Mahalo!
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Leather Soul Staff
Thomas Park : Founder, Owner
Tom’s love of shoes began at the age of 5 when he was given his first pair of Nike Air Jordan basketball shoes. Since then, he has gone through hundreds of shoes and his current collection includes about 45 pairs of Aldens and 5 Edward Greens. His goal is to collect 100 pairs of Aldens.
After graduating from Iolani School and the University of Hawaii, with 9 months at Konan University in Kobe, Japan, Tom has worked in luxury retail sales and management, finance with a major Wall Street firm, and in the luxury automobile industry before deciding to follows his dream and open Leather Soul.
Tom enjoys playing tennis, has an interest in watches and automobiles, loves to travel, and loves watching University of Hawaii sports and his beloved Atlanta Braves. His favorite activity however is spending quality time with his Son, Jaeden.
Tom was recently named the Small Business Administration’s 2008 Young Entreprenuer of the Year for the State of Hawaii.
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Matthew Frisbie : Lead Sales
Originally from Orange County, California, Matt has made Hawaii his home for the past 16 years. Matt joined Leather Soul in 2006, after 4 years of experience in luxury boutique sales at Prada and Gucci. His enthusiasm and experience in luxury retail is an asset to Leather Soul.
Matt enjoys surfing, painting, and gardening. He is a voracious bibliophile. Matt is also capable to converse in the Japanese language having studied it at the University of Hawaii, where he continues his studies in English Literature part time.
Matt’s shoe collection is growing day by day and currently includes about 15 pairs of Aldens, several pairs of JM Westons, and a neverending collection of Paraboot deck shoes and Island Slippers.
Matt’s commitment to making your unique needs and desires his mission is the reason why he has hundreds of customers from around the world who make it a point to see him and create a long term relationship with him.
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Takuya Hoshino : Sales
Takuya joined Leather Soul with a proven track record of successful sales experience in Tokyo, JAPAN. A graduate of the very prestigious KEIO University in Tokyo, the ever studious Takuya is currently studying to pass the rigorous Certified Public Accountant examination.
Having spent his teen years in New York, Takuya is well versed in English as well as his native language, Japanese.
Takuya’s kind personality and hard working nature makes him a great person to deal with. His shoe collection is growing day by day.
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Laurence Oshiro : Sales
Laurence joined Leather Soul back in 2005 to help man the first Waikiki store. With a proven record of very successful sales in high-end fashion houses, Laurence’s extensive experience is an asset to Leather Soul.
A “workaholic,” Laurence enjoys spending any free time he has with his wife and family. He enjoys traveling to Korea and Japan. Laurence’s favorite meal is Korean style yakiniku.
Laurence’s calm and relaxed demeanor helps to make working with him a comfortable and pleasant experience. He is also well versed in the Japanese language.
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February 20, 2007
A message from Tom…
Aloha friends and thank you for visiting our humble home on the world wide web.
My goal is and always will be, to provide a special service to my clients. I am in the business of making life long friends. I am not here just to sell you shoes. I strive to gain your trust, meet and go beyond your expectations, and share my love of shoes and fashion with you.
We at Leather Soul are not here to be in a battle of price with you. There are many other retailers both online and locally that will be more than happy to give you a deal. On the other hand, we are here for you. Call us, email us, visit us at our store. We would love to meet and “talk shoes” with you. We want to get to know you. I will try my best to offer you a fair price, but the real value is the relationship I can offer.
I would only like to ask one favor of you…please respect us as well. Please do not use us against other retailers. Please help us keep the integrity of our name by respecting what we can offer you. Many of our offerings are unique and made with passion and offered with pride. Please do not hurt our integrity, or the integrity of other retailers, by pinning us against eachother.
If you are looking for a deal, please go elsewhere. If you are looking for a great product at a fair price with an honest relationship, give us a try.
Aloha and Mahalo,
Tom Park